Privacy Policy

1. Introduction

Marvel Creation respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect through our website, enquiries, communication channels and service interactions, how that information may be used, and the choices available to you.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this policy.

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Name and contact details, including phone number and email address.
• Business or company information shared as part of an enquiry or project discussion.
• Project requirements, specifications, references, measurements, artwork or other information you choose to provide.
• Information submitted through contact forms, quotation requests or other website forms.
• Technical information such as browser type, device information, approximate location, pages visited and website usage data.

3. How We Use Information

We may use information provided to us to respond to enquiries, prepare quotations, understand project requirements, communicate about services, provide and improve our services, maintain website security, analyse website usage and meet applicable legal or administrative requirements.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to remember preferences, understand website traffic, improve functionality and measure the effectiveness of our website. Some third-party analytics or embedded services may also use their own cookies or tracking technologies.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not intend to sell your personal information. We may share information with service providers, technology providers, communication platforms, hosting providers or professional advisers where reasonably necessary to operate our website, respond to your request, deliver services or meet legal obligations.

Where third-party services process information on our behalf, their own privacy terms may also apply.

6. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, for maintaining business records, resolving disputes, complying with applicable obligations or protecting our legitimate interests.

8. Third-Party Websites

Our website may contain links to third-party websites or platforms, including social media and business profile services. We are not responsible for the privacy practices, content or security of those third-party websites. We encourage you to review their privacy policies before submitting information.

9. Your Choices and Requests

If you want to ask about personal information you have submitted to Marvel Creation, request correction of inaccurate information, or raise a privacy-related concern, please contact us through the contact details provided on our website.

10. Children's Privacy

Our website and services are intended for businesses, organisations and general visitors. We do not knowingly request personal information from children for the purpose of providing our commercial services.

11. Changes to This Policy

We may update this Privacy Policy when our website, services, technology or legal requirements change. The updated version will be published on this page with a revised date where appropriate.

12. Contact

For privacy questions or requests, please contact Marvel Creation through the contact information available on our website.